Frequently Asked Questions
Everything you need to know about your Flattered experience
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide. We generally recommend staying true to your standard size, but if an item runs small or large, it will be noted in the product description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are your products ethically manufactured?
Sustainability and ethics are at our core. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
Can I track my shipment?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.