Returns & Exchanges
We want you to be completely satisfied with your Flattered purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Please ensure that all shoes are tried on a carpeted surface to prevent any scuffing to the soles.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package the Items
Carefully place the products in their original branded dust bags and shoe boxes, ensuring the package is securely sealed for transit.
Attach the Label
Print the prepaid shipping label provided by the portal and affix it to the outside of your package, covering any previous delivery information.
Drop Off and Track
Hand over your parcel at the nearest authorized courier drop-off point and keep your receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing